Desjardins Securities is the securities brokerage arm of Desjardins Group. It is an integrated investment dealer that offers an extensive range of products and services tailored to both individuals and to institutional and corporate investors.
Desjardins Online Brokerage, also known as Disnat, is Desjardins Securities’ online brokerage division. Its primary role is to accept, by Internet or by phone, trade orders from knowledgeable investors and execute them quickly, efficiently and at a minimum cost.
Desjardins Online Brokerage also provides investors all the tools they need to trade securities and track market changes on their own. Therefore, the Desjardins Online Brokerage client is entirely in control of his investment decisions, free to define his own investment objectives, risk tolerance and portfolio composition.
In many ways you could say our main product is customer support. It's what we work on the hardest. In fact, 100% of our staff is dedicated to this process in one way or another. Beyond fast speeds, amazing technology, and great uptime records - we realize that we must judge our success on how well we have supported our clients. It's really what matters the most in business today; to be accessible, friendly, and helpful at all times, and to maintain a response time among the best in the industry.
We value customer feedback. Please give us a report card on how we're doing. We want to know the good, the bad, and everything in between.